At elegantwoolscarves.org, we want every customer to shop with peace of mind. If you are not satisfied with your purchase of a notebook, you can apply for a return or refund according to the following policy.
Return Request Conditions
Return requests must be submitted within 30 days of receipt.
The product must be in unused condition.
The packaging must be intact, including original accessories and tags.
The problem must not be caused by human error or improper use.
Returns are not supported in the following situations:
Products that have been visibly used or damaged by human error.
Orders exceeding the return request period.
Return Request Process
Contact customer service via email.
Provide your order number and a description of the problem.
Customer service will provide return instructions after confirmation.
Return the product according to the instructions.
Return Address: 4505 WAYCROSS DR HOUSTON, TX 77035
Refund Policy
The refund process will begin after you receive and inspect the product.
The refund will be returned to the original payment account.
Bank or payment institution processing time is typically 5–10 business days.
Shipping Costs
For product quality issues or shipping damage: Return shipping costs will be borne by us.
For returns not due to quality issues: Shipping costs will be borne by the buyer.